Report Civic Issues. Track Resolutions. Build Better Cities.

A single, transparent web portal where citizens can report civic problems, departments can prioritize and assign work, and engineers can close tickets with accountability.

Citizen Sign Up Citizen Login
Department Login | Engineer Login
Total Categories 5 Road, Water, Garbage, Light, Drainage
Status Tracking End-to-End Pending → Resolved
Role-based Access 3 Roles Citizen / Department / Engineer

How it works

  1. Citizen reports an issue with location & photo.
  2. Department validates, sets priority & assigns engineer.
  3. Engineer updates work progress & closes complaint.
  4. Citizen can track status in real time.

Why this portal?

  • Single source of truth for all civic complaints.
  • Clear ownership at every step.
  • Audit-friendly status history.
  • Easy to extend for real municipalities.

Citizen-first design

Citizens can raise complaints in a few clicks using a simple, mobile-friendly form with category, location, description and optional photo upload. No app installation required.

Professional dashboards

Department users and engineers get clean dashboards with filters, priority tags and status workflows designed for daily operational use.

Ward-wise transparency

View complaints ward-wise to identify hotspots and recurring issues, helping authorities plan maintenance work more effectively.